刪除 ResonTales 帳號
ResonTales 由 ResonTales 團隊營運。你可以在 App 裡自行刪除帳號,也可以寫信申請,不需要重新安裝 App。
在 App 裡刪除
- 登入 ResonTales。
- 開啟「個人設定」。
- 點「註銷帳號」,勾選「我了解註銷後無法復原。」再送出,接著用 Apple、Google、通行金鑰或密碼確認是你本人。
寫信申請
用帳號註冊的 Email 寄信到 privacy@resontales.com,主旨寫「刪除帳號」。我們會先確認你是帳號本人,再開始刪除。請不要在信裡附上密碼。
會刪除哪些資料
帳號、Email、暱稱、公開與私人故事、相似推薦與推薦原因、通知與裝置推播識別碼、偏好設定,以及訂閱狀態(也會請訂閱管理服務供應商刪除訂閱紀錄)。清除通常在幾分鐘內完成,中斷時會自動重試。
會保留的資料:為了防止已登出裝置上的舊登入憑證重建帳號,會保留雜湊後的帳號識別碼、刪除狀態與完成時間。平台日誌與備份依其保存期限到期後刪除。詳見隱私權政策。
刪除帳號不會取消 App Store 或 Google Play 的訂閱扣款,請先在商店裡取消訂閱。
Delete your ResonTales account
ResonTales is operated by the ResonTales team. You can delete your account in the app, or ask us by email without reinstalling the app.
In the app
- Sign in to ResonTales.
- Open Personal settings.
- Tap Delete account, check "I understand that deletion cannot be undone." and confirm, then verify it is you with Apple, Google, a passkey or your password.
By email
Write to privacy@resontales.com from the email address you signed up with, with "Delete my account" as the subject. We confirm that the request comes from the account holder before deleting. Never send your password.
What is deleted
Your account, email address, nickname, public and private stories, similar-story recommendations and their reasons, notifications and push tokens, preferences, and subscription status (the subscription management provider is asked to delete its record too). Cleanup usually finishes within minutes and retries automatically if interrupted.
What is kept: a hashed account identifier, the deletion status and its completion time, so that an old sign-in on a signed-out device cannot recreate the account. Platform logs and backups are deleted when their retention periods end. See the privacy policy.
Deleting your account does not cancel App Store or Google Play billing. Cancel the subscription in the store first.