Terms of service & community guidelines

ResonTales is operated by the ResonTales team. The app is currently available for download on the App Store and Google Play in Taiwan. Any future expansion to additional regions will be announced separately. Users must be at least 13. Where local law requires parental or legal guardian consent, that consent must be obtained first. The parental consent process is still being developed; do not use the service before obtaining required consent. Children under 13 may not use the service. Contact privacy@resontales.com with related questions.

Use ResonTales to record your own experiences and share respectfully. Only upload content you have the right to use. You authorize the processing needed to store and analyze your stories and, when you choose public sharing, display them to other users.

Do not publish harassment, threats, hate speech, fraud, illegal content, sexually explicit content, child sexual abuse or exploitation material, content encouraging self-harm, or another person’s private information without authorization. Do not impersonate others or infringe their rights.

Do not use story sharing to post unauthorized commercial advertisements, solicit transactions, distribute referral codes or shopping links, or publish repetitive promotional content. Depending on the circumstances, ResonTales may stop recommending the content, remove it or restrict account access. Reasonable mentions of brands or products in everyday personal experiences are not violations merely because they mention a brand or product.

ResonTales is a tool for personal reflection and sharing, not professional care. AI recommendations may be inaccurate. You may stop creating stories if you do not accept these terms; account deletion remains available in Settings. Changes requiring renewed acceptance will be shown before you save another story.

In-app reports and personal preferences If a story appears to violate the rules above, select Report below the similar story, choose a reason, and provide necessary details. Use Other if no listed reason fits. You may also use the email address below to provide additional information or appeal. Report accurately; do not fabricate facts or use reports to harass others. A report requests review; it is not a finding of misconduct. A story is not immediately removed for everyone merely because it was reported. Confirmed violations may lead to stopping recommendations or the actions described below. The review outcome is separate from the reporter's hiding preference. A rejected report does not automatically restore recommendations of that story to the reporter. Stopping recommendations affects only that story; blocking excludes the author's existing and future stories and can be undone in Personal settings. These preferences alone are neither findings of misconduct nor penalties against the author.

For content reports, appeals, and community guidelines inquiries, contact support@resontales.com.

Reports and appeals: send the relevant story, an explanation and necessary evidence to support@resontales.com, avoiding unnecessary sensitive information. The operator reviews reports manually, with a target initial response within 3 business days; an initial response does not mean the case is resolved. Confirmed violations may result in content removal, feature restrictions or suspension for serious or repeated violations. You may appeal through the same address for reconsideration by the operator.

Daily public-save allowance: each account may save public stories up to 3 times per day (7 times while subscribed), with new stories and updates sharing one allowance. Every successful save that leaves a story public counts, including changing a private story to public. Creating or updating private stories, and changing public stories to private, are unlimited and do not consume this allowance. The allowance resets daily at 00:00 UTC. Personal settings display the next reset time in your device’s time zone; changing the device clock or time zone does not reset the allowance early. Deleting a story or making it private does not restore used allowance. Recommendation preference changes do not count. Only successfully saved public operations count; a saved public story still counts if subsequent processing fails. When the allowance is exhausted, you can still save privately; wait until the reset to save publicly again. Operations before the switch to this rule are not counted retroactively toward the shared allowance.

Review before publication New or re-saved public stories undergo basic safety checks. Suspected explicit sexual content, sexual exploitation, graphic violence, threats or encouragement of violence may be referred for human review, with exposure and recommendations paused. Mere mention of a topic is not itself a violation; context matters. Human approval resumes processing. If rejected, you may edit and resubmit, or ask questions and appeal through support@resontales.com. Approval does not guarantee recommendation, verify truthfulness or guarantee that all content is safe.

Scam review also covers suspected attempts to obtain money, credentials, verification codes or personal data through deception, such as impersonation, phishing links, guaranteed-return investment schemes and romance or job scams. Flagged content receives a reason and human review; further analysis and recommendations wait for approval. Sharing a victim’s experience, anti-fraud warnings or quoted scam messages used as warnings is not a violation merely for mentioning scams. A link, brand or financial topic alone is not evidence of fraud. AI assesses the text; it does not verify links, identities or investment claims.

Advertising-post and topic-label review A public story detected as a suspected commercial advertisement or promotion is sent for human review and remains unavailable for publication and recommendation until approved. Referral for review is not itself a finding of a violation. A reviewer considers the full context, and the existing appeal channel remains available.

Political or religious subject matter is not a violation by itself. The system may label whether a public story involves politics or religion and adjust recommendations and notifications according to each user’s separate preferences. Turning off a topic affects only that user’s content experience; it is not a penalty against the author and does not remove the story.

Subscription ResonTales offers a subscription that renews automatically every month. While subscribed, the story chain has no step limit (without a subscription you can read two steps out: the similar stories under your own stories, and the similar stories under those; going further requires a subscription), you may save public stories up to 7 times per day, and cross-language recommendations are available. The price is the amount shown in the App Store or Google Play at purchase and is charged to the Apple account or Google Play account you buy with. The subscription renews automatically and is charged unless cancelled before the end of the current period; for App Store purchases, auto-renew must be turned off at least 24 hours before the period ends, and renewal is charged within 24 hours before the period ends. You can manage or cancel the subscription in your App Store account settings or under Payments & subscriptions in Google Play; after cancelling, access continues until the end of the current period. Refunds are handled by Apple or Google under their policies; request them from the store you bought through. Deleting your ResonTales account ends subscription benefits immediately but does not cancel App Store or Google Play auto-renewal. Cancel in the store you bought through first to avoid further charges. Changes to subscription benefits or price will be notified in advance as each store requires.